
Interview
Roy The
Pharmacist at institutional pharmacy Verpakapotheek
Located in Warmond (NL), Verpakapotheek ensures that vulnerable patients in healthcare institutions can take the right medication safely and on time. Roy The is a trained pharmacist and responsible for safeguarding these processes. How has the OCTA Pharmacy Group impacted him and his day-to-day work?
"In a nutshell, the OCTA Pharmacy Group is a nice big group of companies that work together to ensure that the entire pharmaceutical chain is supplied with medicines, says Roy"
Looking back to the time when they were not part of OCTA, Roy says:
"We were much more dependent on third parties for the supply of medicines. There was little opportunity for interaction, and we often did not hear until quite late that some products were not available."
"Since we became part of OCTA, that has changed. Firstly, the short lines of communication between the different departments ensure clear communication and allow us to respond quickly. We work together, focused on processes to continuously optimize the quality of our overall service. As a group, we have more strength. What I notice directly in my work is that the certainty of being able to supply medicines to healthcare institutions has significantly improved. This allows us to find suitable alternative medications in a timely manner when necessary."